Cookie Policy

1. What cookies do

Cookies and local storage let a website remember information in a browser. Canadian Brand Forge uses them to keep a cart working, maintain secure sessions, remember theme and consent choices, support two-factor trusted devices, and improve the website experience.

2. Essential cookies

Essential cookies are required for the website to work. They can include session cookies, CSRF/security tokens, cart state, login state, account security cookies, two-factor trusted-device cookies, and the saved cookie-consent choice. These are not optional because the website cannot safely provide core services without them.

3. Analytics cookies

Analytics cookies are optional. If connected later, they should only run after the visitor chooses analytics consent. Analytics may help measure traffic, content performance, checkout friction, error trends, and device/browser compatibility.

4. Marketing cookies

Marketing cookies are optional. If connected later, they should only run after the visitor chooses marketing consent. Marketing cookies may support ad attribution, retargeting, conversion measurement, or offer personalization.

5. Changing your choice

You can change your cookie choice from the footer Cookie settings link or the button on this page. You can also clear cookies and local storage in your browser. Logged-in customers can manage communication and cookie preferences from the customer dashboard.

6. Cart and checkout storage

Cart and checkout storage helps the website remember selected packages, quantities, destination fields, coupon use, wallet state, currency display, and checkout progress during a visit.

Without this storage, the customer could lose cart contents when moving between service pages, creating an account, logging in, or returning from a payment step.

7. Login and security storage

Login and security cookies help keep the account session active, protect forms from cross-site request forgery, remember trusted-device choices, support two-factor checks, and detect unusual account activity.

These cookies are treated as essential because account, wallet, order, invoice, and support pages cannot be provided safely without session and security controls.

8. Preference storage

Preference storage may remember theme choice, cookie consent choice, language route, currency display, accessibility-related choices, and other settings that make the site easier to use.

These choices are stored in the browser or account preference area where available. Clearing browser data may reset them, and signing in on another device may require choosing again.

9. Optional analytics limits

Optional analytics should be used to measure page performance, errors, checkout friction, device compatibility, popular services, and general traffic patterns. It should not be used to request social media passwords or collect private platform account data.

If analytics consent is rejected, essential site functions should still work. The customer may see less personalized measurement, but ordering, login, checkout, and support should remain available.

10. Optional marketing limits

Optional marketing cookies may support ad measurement, conversion tracking, retargeting, or offer performance where connected. These tools should only run after the visitor chooses marketing consent where consent is required.

Rejecting marketing cookies should not block access to service pages, pricing, cart, checkout, login, customer dashboard, support, or legal pages.

11. Browser controls

Most browsers let users block, delete, or limit cookies and local storage. Browser settings can be useful, but strict blocking may break sessions, cart behavior, login, checkout, payment return handling, or cookie preference storage.

If a page does not work after cookies are blocked, allow essential cookies for canadianbrandforge.ca, refresh the page, and try the action again.

12. Cookie consent records

Canadian Brand Forge may store a record of the consent choice, consent category, browser state, time of choice, and policy version. This helps the site remember whether optional analytics or marketing cookies may run.

Consent records also help answer privacy questions about when a visitor accepted, rejected, or changed optional cookie settings.

13. Third-party cookie tools

Third-party tools may set cookies or similar identifiers when analytics, marketing, payment, security, chat, or embedded content integrations are connected. The exact tools can change as the website changes.

Optional third-party analytics or marketing tools should follow the visitor consent choice. Payment and security tools may still use required storage where needed to process checkout or protect the account.

14. Cookies on customer dashboard pages

Customer dashboard pages need essential storage for login state, session security, order history, invoices, wallet records, support tickets, trusted devices, and account preferences.

If a customer blocks essential storage, the dashboard may sign out, fail to save preferences, lose a form state, or require additional verification.

15. Testing cookie changes

After changing cookie settings, refresh the website and test the action again. A new choice may not affect tabs that were already open before the setting changed.

If cookie settings appear stuck, clear site data for canadianbrandforge.ca, reopen the website, choose a consent option, and sign in again if the action requires an account.

16. Payment and fraud-prevention storage

Payment and fraud-prevention tools may use required browser storage to reduce duplicate submissions, confirm payment return states, detect suspicious checkout activity, and protect customers from unauthorized account or wallet use.

This storage is separate from optional marketing cookies. Blocking it can cause payment confirmation, invoice creation, wallet updates, or checkout return handling to fail.

17. Chat and support storage

Support and chat tools may use storage to remember an open conversation, attach a message to a visitor or customer session, prevent duplicate submissions, and help support see the correct order context.

If support storage is blocked, the customer can still contact support by signing in and using the dashboard help area or by emailing support with the order number and public URL.

18. What happens when cookies are disabled

Disabling all cookies can make the website behave as if every page view is a new visit. The cart may not keep selected packages, login may not persist, forms may fail security checks, and checkout may not return to the correct order after payment.

Some browser privacy tools also block local storage, session storage, embedded payment windows, or cross-site payment return data. If that happens, the customer may need to allow essential storage, use a different browser, or finish the payment step from a standard browser window.

Canadian Brand Forge separates essential storage from optional analytics and marketing choices so visitors can reject optional tracking while still using service pages, account login, cart, checkout, dashboard, invoices, wallet records, and support.

If a visitor wants maximum privacy, the recommended path is to reject optional cookies, keep essential cookies enabled for the current session, complete the needed action, and then clear browser site data after signing out.

This keeps the required order, login, cart, and security steps working while limiting optional tracking choices.