Terms of Service

1. Acceptance

By visiting canadianbrandforge.ca, creating an account, adding services to cart, placing an order, or using the customer dashboard, you agree to these Terms of Service, the Privacy Policy, Refund Policy, Cookie Policy, and any service-specific instructions shown during ordering.

2. Service rules

Canadian Brand Forge sells social media services such as views, likes, followers, subscribers, comments, impressions, shares, reels views, shorts views, watch time, and related engagement services. The exact package, price, quantity, and service instructions are shown before checkout.

The customer is responsible for submitting the correct public URL. If the wrong URL is submitted, delivery may fail, be delayed, or become ineligible for refund depending on the fulfillment stage.

• Do not submit private, restricted, deleted, blocked, or inaccessible URLs.
• Do not submit content that violates the law, platform rules, intellectual property rights, or the rights of another person.
• Do not order services for destinations you are not authorized to promote.
• Keep the destination public until delivery is complete.

3. Accounts and security

Customers are responsible for maintaining accurate account details and keeping login credentials secure. Canadian Brand Forge may require email verification, two-factor authentication, fraud checks, or additional review before certain account features are available.

Canadian Brand Forge may suspend, restrict, or close accounts involved in fraud, abuse, chargeback misuse, prohibited content, system abuse, or repeated policy violations.

4. Payments, wallet, and prices

Prices are shown before checkout and may change over time. Wallet balance, coupons, custom prices, promotions, taxes, and processor fees may affect the amount due. Payment processor availability and final settlement rules may vary.

A development or test checkout may record an order without charging a real payment method. Production payment processors must be connected and tested before public launch.

5. Delivery and fulfillment

Delivery timing can vary by platform, package, service availability, moderation events, demand, and the state of the customer URL. The dashboard shows available progress updates. Some services may support refill, drip-feed, start count, remaining count, or live delivery status updates when available.

6. Prohibited use

You may not use Canadian Brand Forge for unlawful activity, harassment, impersonation, deceptive activity, platform abuse, malware, spam, unauthorized access, payment fraud, attempts to overload the website, reverse engineering, or any activity that damages Canadian Brand Forge, its customers, or third parties.

7. Disclaimers

Canadian Brand Forge is not affiliated with YouTube, TikTok, Instagram, Facebook, X/Twitter, or other social media platforms unless expressly stated. Platform names are used only to identify the type of service being purchased.

Social media platforms may change policies, algorithms, metrics, public counters, or content visibility. Canadian Brand Forge cannot guarantee a specific business result, ranking, monetization outcome, viral result, or permanent public counter display.

8. Support and policy updates

Support requests can be opened from the customer dashboard or by emailing support@canadianbrandforge.ca. Canadian Brand Forge may update these terms as the website, services, payment processors, and compliance requirements evolve.

9. Public link responsibility

The customer is responsible for checking the public destination before payment. The link should open for a normal visitor, match the selected service, and remain available while fulfillment runs. A profile service needs a profile, page, or channel link. A video service needs the exact video link. A post service needs the exact public post.

If the link is wrong, private, deleted, age restricted, blocked, expired, moved, renamed, or changed during delivery, the order may be delayed, partially completed, cancelled, or ineligible for refund after work has started.

10. Package selection and order review

Each package is selected by the customer before checkout. The customer should review the platform, service name, package quantity, price, destination URL, cart contents, wallet use, coupon use, and payment method before submitting the order.

Canadian Brand Forge may correct obvious display errors, pricing mistakes, duplicate orders, unsupported package combinations, or service availability issues. If a correction affects an active order, support may contact the customer or update the dashboard record.

11. No platform affiliation

Canadian Brand Forge is an independent website. It is not owned, endorsed, operated, sponsored, or approved by TikTok, YouTube, Instagram, Facebook, X/Twitter, or any other social media platform unless a written statement says otherwise.

Platform names, logos, and service descriptions are used so customers understand which public destination and metric the package relates to. Customers remain responsible for complying with the rules of the platform where their content appears.

12. Result limits

A purchased service can support the selected metric shown on the order page. It cannot guarantee organic reach, search ranking, monetization, sales, brand deals, revenue, long-term audience growth, public counter permanence, or platform approval.

Platform systems can change how counters display, how content is reviewed, and how public activity is measured. Canadian Brand Forge does not control those platform decisions.

13. Customer conduct

Customers must not use the website to harass people, promote illegal content, submit stolen accounts, submit private or unauthorized destinations, test stolen payment methods, overload systems, scrape restricted areas, abuse support, or interfere with other customers.

Canadian Brand Forge may reject orders, close tickets, restrict accounts, hold wallet activity, require verification, or refuse future service when customer conduct creates legal, security, payment, or operational risk.

14. Changes to services and terms

Services, package quantities, prices, payment methods, delivery options, and support processes may change as platforms, suppliers, payment providers, compliance duties, and website features change.

The version shown on this page applies from the stated update date. Continued use of the website after an update means the customer accepts the current terms for new orders and account activity.

15. Support records and customer messages

Support conversations become part of the customer record when they relate to an order, payment, refund request, wallet question, login problem, URL correction, or service issue. Customers should keep messages factual and include the order number when possible.

Support may refuse abusive, threatening, misleading, spam, or unrelated messages. Clear records help Canadian Brand Forge review the package, destination URL, payment state, and fulfillment history without guessing.

16. Account closure and remaining obligations

A customer may stop using the website or request account closure, but account closure does not erase active orders, unpaid balances, chargeback reviews, refund reviews, security investigations, tax records, or legal obligations that must still be handled.

Canadian Brand Forge may keep the minimum information required to complete those remaining obligations. After required work is complete, eligible profile information can be deleted or anonymized under the Privacy Policy.

17. Evidence used in disputes

If a dispute, chargeback, abuse report, or legal complaint is opened, Canadian Brand Forge may rely on account records, order details, checkout logs, public URL records, support messages, invoice data, delivery status, and security events to explain what happened.

Customers should keep their own order records and should not submit false claims. A dispute review is based on the service purchased, the public destination submitted, the payment record, and the delivery information available at the time of review.